IT Service Desk

The Indiana Tech Service Desk uses the ticketing system, Fresh Service, to fulfill its day-to-day operations for Faculty, Staff, and Students If you c...

All students at Indiana Tech are provided accounts to access services across the university. These accounts are created, disabled, and deleted based upon th...

To add Indiana Tech's email to your phone, Microsoft has developed instructions for the installation based on the selections you make about your phone a...

The IT Service Desk has two types of items that can be reported: Incidents (Report an Incident) - Incident is where something is broken that used to be ...

Sometimes, when you log into a device for the first time, LetMeIn enrollment will pop up. In the username box, you will see "Name-" in the usernam...

If you are getting a login screen similar to the one below when trying to access LetMeIn:   Go to https://letmein.indianatech.edu/_layouts/PG/...

Please click here for the best means to dial a phone number from Teams from your desktop/laptop or mobile device.

While a student at Indiana Tech, students can make payments on their account through my.indianaTech.edu (when logged/authenticated into myIndianaTech).  Exa...

Many times, this issue occurs when the extension is forwarded to another number or the volume is turned off or very low.  Canceling Call Forwarding Al...

Microsoft Teams live events are an extension of Teams meetings, which provide the capability to stream an event to large online audiences (up to 10,000 peop...