FAQ - Public

Default solution folder, feel free to edit or delete it.

Student Account Life Cycle
All students at Indiana Tech are provided accounts to access services across the university. These accounts are created, disabled, and deleted based upon th...
Tue, Jul 2, 2024 9:02 AM
Difference between Incidents and Service Requests
The IT Service Desk has two types of items that can be reported: Incidents (Report an Incident) - Incident is where something is broken that used to be ...
Tue, Jun 18, 2024 10:17 AM
Unable to remove "Name-" from username field
Sometimes, when you log into a device for the first time, LetMeIn enrollment will pop up. In the username box, you will see "Name-" in the usernam...
Tue, Jul 2, 2024 11:27 AM
LetMeIn Pop-Up Screen Wants Me to Sign-In
If you are getting a login screen similar to the one below when trying to access LetMeIn:   Go to https://letmein.indianatech.edu/_layouts/PG/...
Mon, Jun 17, 2024 3:07 PM
Making a Payment on a Student's Account
How to Make a Payment Depending on who is making the payment will depend on how they will access the system. A student will navigate to LetMeIn.IndianaTec...
Tue, Mar 25, 2025 11:49 AM
Teams Live Events - Getting Started
Microsoft Teams live events are an extension of Teams meetings, which provide the capability to stream an event to large online audiences (up to 10,000 peop...
Tue, Jul 2, 2024 10:57 AM
Changing Campus Name
If there is a need to change the campus name of a student (not legal name), the student can complete the following steps: Log into my.IndianaTech&am...
Thu, Mar 20, 2025 4:18 PM
Microsoft Teams help & learning
Microsoft Teams help & learning Microsoft offers several help guides online click her to view them: https://support.microsoft.com/en-us/teams&n...
Fri, Mar 7, 2025 4:18 PM
Forgot My Password
Resetting Network Password Indiana Tech uses a password management system that lets the user reset their network password, as long as they have registered...
Tue, Mar 25, 2025 9:00 AM
Caller ID incorrect for calls from Indiana Tech
There have been multiple instances where reports are received from Indiana Tech offices that the caller ID says one of the following: Campus Law Enforce...
Fri, Jun 14, 2024 9:08 AM