FAQ - Public
Default solution folder, feel free to edit or delete it.
The Indiana Tech Service Desk uses the ticketing system, Fresh Service, to fulfill its day-to-day operations for Faculty, Staff, and Students
If you c...
Wed, Jul 10, 2024 4:05 PM
All students at Indiana Tech are provided accounts to access services across the university. These accounts are created, disabled, and deleted based upon th...
Tue, Jul 2, 2024 9:02 AM
To add Indiana Tech's email to your phone, Microsoft has developed instructions for the installation based on the selections you make about your phone a...
Wed, Jul 3, 2024 1:12 PM
The IT Service Desk has two types of items that can be reported:
Incidents (Report an Incident) - Incident is where something is broken that used to be ...
Tue, Jun 18, 2024 10:17 AM
Sometimes, when you log into a device for the first time, LetMeIn enrollment will pop up. In the username box, you will see "Name-" in the usernam...
Tue, Jul 2, 2024 11:27 AM
If you are getting a login screen similar to the one below when trying to access LetMeIn:
Go to https://letmein.indianatech.edu/_layouts/PG/...
Mon, Jun 17, 2024 3:07 PM
While a student at Indiana Tech, students can make payments on their account through Cashnet - Transact (when logged/authenticated into LetMeIn.IndianaTech....
Thu, Dec 19, 2024 9:50 AM
Microsoft Teams live events are an extension of Teams meetings, which provide the capability to stream an event to large online audiences (up to 10,000 peop...
Tue, Jul 2, 2024 10:57 AM
If there is a need to change the campus name of a student (not legal name), you may log into my.IndianaTech and make those changes by clicking on the icon i...
Mon, Jun 17, 2024 10:52 AM
Minimum Teams version required to run this feature:
Minimum desktop app version 1.3.00.24755
Minimum iOS build: 1.0.77.2020100603
Minimum Android bu...
Tue, Jul 2, 2024 10:56 AM