Virus – Pop-ups

Many of these pop-ups are malicious browser extensions that populate virus alerts.  They are intended to deceive users into downloading harmful software or providing sensitive personal data.

This often occurs after a user clicks "allow" on a browser pop-up message that might be disguised as a cookie notification or similar prompt. By granting these permissions the users allow malicious sites to send intrusive notifications that mimic system alerts.

How to Remove:

Do not click on the pop-up and close the browser.

1. In the browser click on the three dots in the top right corner and navigate to the settings. 
   1. In Edge – click the “clear browsing data” button.
   2. In Chrome – click on Privacy and security and then click on Delete browsing data. 
2. Verify all boxes are checked and the time range is “All Time” is selected at the top. 
3. Restart the computer and the malicious pop-ups should stop. 

Removing Extensions:

1. Go to the browser’s “Extensions’ or “Add-ons” menu. Found by clicking the three dots > Extensions > Manage extensions
2. Look for anything unfamiliar or suspicious and remove it. 
3. Restart the computer and the malicious pop-ups should stop.