PROBLEM: For some students, going through the 1-Click Apps in LetMeIn doesn't allow for some students to be automatically logged into Grammarly.

STATUS: workaround found


Workaround Steps:

  1. Go to Grammarly
    1. This can be achieved by using the 1-Click Apps in LetMeIn
  2. Reset your password for Grammarly
    1. This can be achieved by putting in your password incorrectly and receiving the error message
  3. Send reset instructions to Student Email
  4. Go to Student Email
  5. Use button/link provided from Grammarly email
  6. Reset Password for Grammarly
  7. Login to Grammarly


== RESOLVED == 


From this point out, you should be able to access Grammarly from the 1-Click Apps without any further issue


If you continue to have problems, feel free to call the Service Desk at (260) 399-2858 anytime between 8:30 - 17:00 ET, Mondays - Fridays.