Issue: 

When logging into a device for the first time, LetMeIn enrollment may appear. In the username field, the word "Name-" is pre-filled and the user is unable to remove it.

Solution:

1. Press the Escape (Esc) key on the keyboard (top-left corner). 
   • This will clear the "Name" text from the username field.
2. The user can now type their correct username and continue with the LetMeIn enrollment and normal login.

⚠ Need Help?

For assistance, contact the IT Department:

• Call: (260) 399-2858 | M-F 8:30-5
• Email: [email protected]