The Indiana Tech Service Desk uses the ticketing system, Fresh Service, to fulfill its day-to-day operations for Faculty, Staff, and Students
If you choose, you can get the app from your device's Play Store.
Upon installing the app, you can;
- Create Tickets/Requests
- View the status of your tickets
- Respond to your tickets
Feel free to use the below link to be sent to your App Store to download the Fresh Service App.
Use the iOS option if you carry an iPhone, or Android for most other devices
| iOS | Android |
Sourced from Freshservice - Apps on Google Play |
Upon entering the app, use the URL: servicedesk.indianatech.edu
From there, log into the LetMeIn screen that comes up. Use your email address or user name (Staff & Faculty) and password.
Allow the Freshworks account to use single sign-on.
Grant any necessary notification permissions at your own leisure.