FAQ - Public

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Office 365 Multi-Factor Authentication
1. INTRODUCTION Starting on July 12th 2021, IT Services will begin rolling out multi-factor authentication to the university. This change will add an...
Thu, Jul 15, 2021 12:23 PM
Issues with Outlook / Scenarios
Purpose: This article links over to other articles to help better facilitate and clarify what Outlook issues are occurring. The article itself is NOT used t...
Wed, Aug 16, 2023 3:35 PM
Office Issues: Bad Phone Number Verification
The following article is tied with major categories; Outlook Problem: Microsoft Authenticator is referencing another/wrong phone number to v...
Wed, Aug 16, 2023 3:22 PM
Financial Aid / JICS Login Error
Problem: Students are unable to access the Financial Aid Link in myIndianaTech. When clicking the link, students are prompted to enter their JICS login cr...
Tue, Nov 7, 2023 10:06 AM
Office Issues: No License or Mailbox Assigned
The following article is tied with major categories; Outlook Problem: Student cannot access email due to an error with a 500 code showing up sta...
Wed, Jul 6, 2022 9:37 AM
Office Issues: Inbox Confusion
The following article is tied with major categories; Outlook Problem: Sometime Outlook doesn't like to cooperate with you and chooses no...
Wed, Aug 16, 2023 3:36 PM
The 1-Click Apps (Perks of SSO)
Objective: The 1-Click Apps page allows for quick and easy Authentication to resources. The LetMeIn page it is tied to also provide a beautiful password res...
Thu, Dec 7, 2023 4:26 PM
How do I create and send an e-mail using Microsoft 365
The following links open Microsoft web pages that contain training videos on how to use Outlook and the other Microsoft 365 apps. Outlook 365 training...
Mon, Sep 18, 2023 5:26 PM
Canvas Status
As of Spring 2024, Indiana Tech has transitioned most courses from Blackboard over to Instructure's Canvas.  Similar to Blackboard, Canvas is ...
Wed, Jan 3, 2024 3:51 PM
Grammarly SSO (1-Click Apps) isn't working
PROBLEM: For some students, going through the 1-Click Apps in LetMeIn doesn't allow for some students to be automatically logged into Grammarly. STATU...
Mon, Feb 19, 2024 4:43 PM